Hogan Ltd

"It's an effective route to be able to find discerning clients, looking for a high quality service."

Peter, Director at Hogan Ltd

Who are Hogan Ltd?

Peter has completed over 3,500 appointments in 15 years as an RICS registered valuer. Unlike larger firms that send juniors, he personally carries out every survey.

"I carry out surveys myself, which not a lot of surveying companies can say the same. They're deploying juniors or whatever else."

His work spans from Mayfair properties with swimming pools two floors underground to typical South West London terraces. Two thirds building surveys, one third party wall assignments, plus valuations.

"I've come across some delightful clients who very kindly reciprocate and give me references."

Because he does every survey himself, the leads turn straight into real work for himself.

How did Hogan Ltd find out about Compare My Move?

A clear email caught Peter’s attention. It was easy to understand and stood out over similar services. A quick call with our team got him set up, and helped him to get started.

"I spoke with one of the helpful controllers in your office in Wales and was able to move forward fairly quickly."

Why did they join our platform?

After many years of consistent income, the market became less predictable. Peter needed something reliable to keep work coming in.

"There's been difficulties, obviously, global markets in the last couple of years. So it's really to have better assurance of cash flow."

Our service stood out clearly against alternatives.

"The website was very clear, very legible. There's other companies that are offering a similar service, not as good as yourselves."

Have our leads helped?

"Return on investment is quite high."

Compare My Move helps Peter stay in control. When things are busy, he competes on quality. When the market slows, he adjusts pricing to keep work flowing.

"It allows you to pick a price. If it's a cold, quiet day on a Monday in November, maybe then I might choose to offer a lower price."

He gets the kind of clients who want the job done properly.

"Discerning clients, looking hopefully for a high quality service which I'm able to provide."

How do they work the leads?

"I can often be within a few seconds of ringing a client when I get your lead come through."

The details we send him give enough info to quote straight away. Postcode tells him distance. Bedrooms give him a sense of size. He keeps it simple.

"That's immediate information to me to know how close the property is, so I can immediately be judging distance to build into a fee proposal."
"It seems to work quite well."

How easy is Lead Manager to use?

He mainly uses email alerts to react fast, but finds Lead Manager useful when he needs to adjust something.

"It's good to have a reference point to be able to go in and adjust figures. There's also immediate access [...] even over the weekend."

When asked what we should improve:

"I don't think [anything is needed]. I think it's pretty good."

How would they sum up their experience?

"Effective."

For Hogan Ltd, it has meant steady work, good clients and strong returns.

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